Terms of Service

01Acceptance and scope

By registering, signing in, downloading, installing or otherwise using the Service, you confirm that you have read, understood and agreed to these terms and to the Privacy Policy.

If you do not agree with any part of these terms, please stop registering for or using the Service.

If you are below the age of majority in your jurisdiction, you should read these terms with your guardian and use the Service only with your guardian's consent.

02The service

Flagsay Waifu provides AI companionship features including character interaction, conversation, long-term memory, relationship state and cross-device sync.

Specific features, interfaces and availability may vary by platform, device, version and region, and may change as the product evolves.

The Service depends on network connectivity, third-party model services and device permissions, so some features may be unavailable in certain conditions.

03Account registration and security

You must register an account using true, lawful and valid information. Your account is for your own use and may not be transferred, rented or lent to others.

You are responsible for safeguarding your account and credentials, and for all activity that occurs under your account.

If you discover unauthorized use of your account or any other security risk, change your password immediately and contact us at support@flagsaywaifu.com.

04Acceptable use

You must not use the Service for anything that violates the law, infringes the rights of others or harms network security, including but not limited to: uploading or distributing unlawful, pornographic, violent, defamatory or infringing content; harassing, abusing or threatening others; committing fraud; or distributing malware.

You must not reverse engineer, decompile, scrape data from, bypass technical protection measures of, or bulk-register accounts on the Service, or call its interfaces abnormally through automation.

You must not use the Service to generate content for unlawful activity, to harm others, or to evade legal obligations, and you must not use it for the sexualization or exploitation of minors or any other harmful purpose.

If you breach these rules, we may issue warnings, restrict features, suspend or terminate the Service depending on severity, and we reserve the right to pursue legal remedies.

05Content you submit and intellectual property

You retain your lawful rights in the conversations, images and other materials you submit. To provide, maintain, sync and improve the Service, you grant us permission to process that content to the extent necessary.

Intellectual property in the Service's software, interface, trademarks, copy and design belongs to the Operator or the relevant rights holders. You may not copy, modify, distribute or commercially exploit them without permission.

You may delete content you submitted at any time through product features or by contacting us, except where law requires otherwise.

06AI-generated content and disclaimers

The Service uses artificial intelligence to generate text, voice and images. Generated content is produced automatically by models from context and may be inaccurate, incomplete or unsuitable for your situation; it does not represent the Operator's position or opinion.

AI-generated content is not medical, mental-health, legal, financial, investment or other professional advice. You should assess it before relying on or sharing it, and you are responsible for the consequences of doing so.

Do not use the Service for emergencies, dangerous acts, professional decisions or any situation requiring human intervention.

07Subscriptions, payment and refunds

Membership subscriptions are purchased through the Apple App Store or Google Play. The applicable price, billing period and entitlements are those shown on the app store page at the time of purchase.

Subscriptions generally renew automatically and are charged before the end of the current period. You can cancel at any time in the app store's subscription management page; your entitlements remain until the end of the paid period.

Refunds are handled by Apple or Google under their own refund policies, and we cannot issue them directly. If you have a billing question, please apply through the app store first.

We may adjust subscription prices or entitlements. Adjustments are announced in advance as required by law and app store rules; continuing your subscription after an adjustment means you accept it.

08Changes, suspension and termination

We may change, suspend or terminate part or all of the Service for maintenance, upgrades, security, legal requirements or product planning.

For planned material changes or termination, we will give advance notice through in-site announcements, in-app notifications or email.

If we terminate the Service because you breached these terms, no refund is owed. If we discontinue the Service entirely, unconsumed subscription entitlements are handled in accordance with law and app store policy.

09Disclaimers and limitation of liability

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we make no express or implied warranty about its continuity, timeliness or accuracy.

We are not liable for losses caused by force majeure, network failures, third-party service interruptions, device faults or your own actions.

To the extent permitted by law, our total liability to you for the Service is limited to the amount you actually paid for the Service in the twelve months before the claim arose.

Nothing in this section excludes or limits liability that cannot lawfully be excluded or limited, and nothing affects your statutory rights as a consumer.

10Governing law and dispute resolution

The formation, validity, interpretation, performance and dispute resolution of these terms are governed by the laws of the People's Republic of China.

Disputes arising from these terms or the Service should first be resolved through good-faith negotiation. If negotiation fails, either party may bring proceedings before the competent court where the Operator is located.

If the law of your region mandatorily requires local law or a local court, that requirement prevails.

11Notices

We may send notices through in-site announcements, in-app notifications, email or other contact details you provide.

Such notices are deemed delivered on the day they are sent. Please keep your contact details accurate and up to date, and watch for relevant notices.

12Updates to these terms

We may update these terms in response to legal changes or service adjustments. Updated terms are published on this page with a revised effective date.

If an update materially affects your rights or obligations, we will highlight it in advance. Continuing to use the Service after an update takes effect means you accept the updated terms.

13General provisions

These terms together with the Privacy Policy constitute the entire agreement between you and the Operator regarding the Service.

If any provision of these terms is held invalid or unenforceable, the remaining provisions stay in effect.

Our failure or delay in exercising any right under these terms does not waive that right.

14Contact

For questions about these terms, privacy, account deletion or support, email support@flagsaywaifu.com. We respond within 15 working days.